In general, the best way to contact Pikmin Bloom support is through our in-app support system. To contact support through the app:

  1. Tap Profile
  2. At the top right, tap Gear Icon
  3. Select Help, then tap Help on the next screen.
  4. On iOS, tap Contact Us in the upper right corner. On Android, tap this button: chaticon

However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more.

Sign-in Help

For assistance with signing in, check out these troubleshooting guides:
If the troubleshooting guides don’t resolve your issue, please contact us using this form and select "Sign-In Issue" from the dropdown menu, and write your "Account ID" in Username field.

Report a bug or product feedback

To report a bug or product feedback, please visit our Pikmin Bloom Support Community. From that page, you view a complete list of known issues, search and upvote existing bugs that other players have reported, or report a new bug.

If you are experiencing a bug with an item you purchased or you need help with in-game currency, please contact us directly through the app.

In-Game Shop Purchases

If you purchased Coins and wish to receive a refund, please contact Apple Support (iOS users), Galaxy App Store (Samsung users), or Google Play Help (Android users) to review their respective refund policies, request a refund, or to inquire about a recent transaction.

If you have a question about an item purchased from the shop using Coins, please contact us through the app.

Requesting Modification or Removal of an In-Game Location

If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location. Please visit this page for information on how to submit a request.

Reporting Inappropriate Gameplay

To report a player or service that violates the Terms of Service or the Niantic Player Guidelines, contact us through the app. Please note that we can't discuss any actions we may have taken on another player’s account.

Submitting a Ban Appeal

Our goal is to provide our players with a fair, fun, and legitimate gaming experience. We maintain a Three Strikes Policy against cheating and actively remove players that do not respect the rules the rest of the community follows. If you believe you were incorrectly punished, please review this page to submit a ban appeal.

Deleting my Account

Please check the following support article.

Requesting my Data

For data requests, please contact us at privacy@nianticlabs.com.

Follow Us on Social Media!

Like Niantic Support on Facebook or follow @NianticHelp on Twitter to hear about changes and updates to all of our games.

You can also connect with other users to exchange stories, ask questions and report unexpected behavior in the Pikmin Bloom Support Community.