This support page is for users in Japan. If you live outside of Japan, please see[ this support page ].
The Pikmin Bloom Web Store is an online store where you can purchase coins and items for use within the app at a discount. Purchased items are immediately reflected in the app, just as if they were purchased in the app.
Note
For Child Account users: Children's accounts (Niantic Kids accounts or Nintendo supervised accounts with "Parent Control" enabled) cannot use the Web Store.
How to Use the Web Store
How to Login/Purchase
- Access the Pikmin Bloom Web Store. Select "Sign In" in the upper right corner.
- Please select your login method. If you tap" Sign in with Pikmin Bloom" (not displayed in the web version) , you can sing in without a password.
- Select the product you wish to purchase and follow the on-screen instructions for payment.
- Once you have completed payment, please check the Pikmin Bloom app. Your purchase will be immediately reflected in your logged-in account.
Check your Order History
Log in according to the "Login/Purchase" section.
Select your profile from the account name displayed in the upper right corner to view your order history.
Confirm payment method settings
Log in according to the "Login/Purchase" section.
From the account name displayed in the upper right corner, select Settings.
The Payment Method Settings screen will appear. You can manage your stored credit card information and sign out of your PayPay session
How to Contact Us
If you have any questions about the Web Store, you can contact Pikmin Bloom support from within the Pikmin Bloom application. Please refer to this [support page] for details on how to contact us.
Frequently Asked Questions
Can my child account use the Web Store?
Child accounts (Niantic Kids accounts or Nintendo supervised accounts with "Parent Control" enabled) cannot use the Web Store.
What payment methods do you accept?
The Pikmin Bloom Web Store accepts Visa, Master Card, JCB, American Express, and Diners Club credit cards as well as Apple Pay, Google Pay, and PayPay.
My Payment fails.
When making a purchase on the Web Store, your payment method may be rejected for some reason. The main reasons are as follows;
You have exceeded the limit set by your credit card company
Your card has expired.
The credit card number or expiration date is incorrect.
The ID or password is incorrect.
Other problems or maintenance on the payment methods
For details, please contact the support desk of each payment method.
For credit card payments:
The support desk information is usually indicated on the back of the card or on the payment statement.
For PayPay payments:
Please see this support page.
https://paypay.ne.jp/help/c0088/
For Apple Pay:
Please see this support page.
https://support.apple.com/ja-jp/apple-pay
For Google Pay:
Please see this support page.
https://support.google.com/googlepay/?hl=ja#topic=13624541
I did not receive a receipt.
A receipt will only be emailed to you if you optionally entered your email address to receive a receipt during the payment process. If you would like to check your order history, please see "How to Use the Web Store" on this page.
Purchased products are not reflected in the app.
The following are possible causes;
You were logged into a different account when you made the purchase; please visit the Web Store and reconfirm that you are logged into your regular account.
The payment was not completed. Please check your order history and confirm that the payment has been completed. For instructions on how to check your order history, see "How to Use the Web Store" on this page.
If the payment purchased with the correct account is not reflected in your account, please contact us through the support in the Pikmin Bloom app. Please refer to [ this support page ] for how to contact us.
I made a purchase with the wrong account.
Please contact us from the support page in the Pikmin Bloom app. Please refer to the support page for how to contact us.