Lapras will not appear in 10km Eggs

Release Notes & Known Issues

Issue description: Lapras has been removed from appearing in 10km Eggs while we work to resolve an issue.Issue status: Resolved, Lapras is n...

Gigantamax Snorlax may not appear at Power Spots as often as expected

Release Notes & Known Issues

Issue Description: Gigantamax Snorlax may not appear at all Power Spots with Gigantamax Battles during Max Battle Day. You can learn more ab...

No 'Costumed Pokémon" warning when transferring Falinks dressed as a train conductor

Release Notes & Known Issues

Issue description: When transferring GO Fest 2025 special costumed Pokémon Falinks dressed as a train conductor to Professor Willow, the 'co...

Raids Temporarily Unavailable

Release Notes & Known Issues

Issue Description: Due to a technical issue, Raid Bosses were not appearing at Gyms worldwide. Issues Status: Resolved

Gigantamax Cinderace battle may freeze after defeating the Raid Boss.

Release Notes & Known Issues

Issue description: After defeating Cinderace in a Gigantamax Raid Battle, Pokémon GO may freeze and need to be restarted.Issue status: Inves...

When dodging in a Dynamax or Gigantamax Battle, full damage is still applied

Release Notes & Known Issues

Issue description: When dodging in a Dynamax or Gigantamax Battle, damage should be reduced however full damage is currently applied.Issue s...

Niantic Player Guidelines

Safety & Security

About these guidelinesWe want our players to have a fun and safe experience in all of Niantic's games, communities, and social features, and...

Adventure Sync may not work normally on Android devices.

Release Notes & Known Issues

Issue Description: Due to Google Fit service outages related to its migration to Health Connect, Adventure Sync may not work normally on And...

Some child accounts cannot receive gift tickets for Pokémon GO Tour live events

Release Notes & Known Issues

Issue description: Some parents are unable to gift a live event ticket for GO Tour: Los Angeles or GO Tour: New Taipei City to child account...

I think my account is banned

Account & Sign-In

  Often users believe their accounts have been terminated when, in fact, they have simply experienced a temporary login...