Amazon Prime codes show error message for some Trainers

Release Notes & Known Issues

Amazon Prime codes show error message for some Trainers.Issue description: Some Trainers see an error message when trying to claim an Amazon...

Adventure Sync may not work normally on Android devices.

Release Notes & Known Issues

Issue Description: Due to Google Fit service outages related to its migration to Health Connect, Adventure Sync may not work normally on And...

Shadow Raids incorrectly display a Mega Evolution icon on the Nearby Menu

Release Notes & Known Issues

Issue description: Some Shadow Raids may incorrectly appear with a Mega Evolution icon on the Nearby Menu indicating it will be a Mega Raid ...

Fainting during a Max Battle stops "Win 3 Max Battles" Special Research task from progressing.

Release Notes & Known Issues

Issue Description: Even if the other Trainers battling with you in a Max Battle, if all of your Max Pokémon faint during the battle, you wil...

Trainer is sent back to the Map View from the Max Battle lobby before the Gigantamax Battle begins if they are in the lobby at the top of the hour.

Release Notes & Known Issues

Issue description: Trainer is sent back to the World Map from the Max Battle lobby before the Gigantamax Battle begins. The app may need to ...

100 Stardust may not be granted when losing a Max Battle.

Release Notes & Known Issues

Issue description: When a Trainer loses a Max Battle, 100 Stardust should be granted as a reward but is not granted successfully.Issue statu...

Trainers may need to restart when joining a Shadow Raid

Release Notes & Known Issues

Issue description: When attempting to join a Shadow Raid from the Friends List or from an invitation, the Join Raid button may not work and ...

Sneasel does not appear as a rewarded encounter for the Steeled Resolve paid Timed Research

Release Notes & Known Issues

Issue Description: Sneasel should appear as a reward encounter for the paid Timed Research for Steeled Resolve, but does not appear.Issue st...

I think my account is banned

Account & Sign-In

  Often users believe their accounts have been terminated when, in fact, they have simply experienced a temporary login...

Meloetta Masterwork Research, "A Dazzling Aria," is Unable to be Gifted

Release Notes & Known Issues

Issue Description: Some Trainers attempting to purchase the Meloetta Masterwork Research “A Dazzling Aria,” as a gift are unable to send the...