Pokémon GO Help Center

How to Contact Support

Sharing Game Logs

What is the Postcard Book?

Covid-19 Event & Feature Updates

Known Issues

GO Battle League Known Issues

Reporting a Bug

Pokémon GO Fest: Live - Ticket Add-Ons and Sessions

Registering for Live Events

Live Event Registration FAQ

Map View

How do I zoom and rotate?

How do I move my avatar?

Types of Research

Daily Bonuses

Why does my Field Research task have a “bonus” tag?

Finding & Catching Wild Pokémon

How do I find specific Pokémon?

Incubators & Hatching Pokémon Eggs

Buddy Adventure

Shared AR Experience with your Buddy

What is a Poffin?

Adding Friends

Friend List & Friendship Levels

Sending & Receiving Gifts

GO Battle League

Type Effectiveness in Battle

What are Combat Power (CP) and Hit Points (HP)?

[Video] Visiting Gyms

Battling at Gyms

Earning the Defender Bonus

Team GO Rocket Grunts

Team GO Rocket Leaders & Giovanni

Team GO Rocket Balloons

What is Mega Evolution?

Collecting Mega Energy

Joining Mega Raid Battles

What is Niantic Wayfarer?

How can I access Niantic Wayfarer?

Submitting a PokéStop Nomination

Available Items & your Bag

What are Elite TMs?

How can I obtain Elite TMs?

Sponsored Gifts

How can my child access sponsored in-game locations?

Redeeming Offer Codes

Using PokéCoins to Make Purchases in the Shop

Help with In-Game Shop Purchases

I can't see PokéCoins for sale in the Shop

Help with Sign-in Issues

About Sign-in with Apple

How to find your Apple Relay Email

Reality Blending (Beta)

What is the Battery Saver setting?

How do I change my Pokémon GO app's language?

Niantic Player Guidelines

Keeping your Account Secure

Safety FAQs

Discontinued Support for iOS 13

Supported Devices

Troubleshooting Guide (Android)

Pokémon GO Plus & Poké Ball Plus

Troubleshooting the Pokémon GO Plus

Sending Pokémon to Pokémon HOME

Terms of Service

Privacy Policy

Shared AR Experiences and Privacy