Joining Battles Remotely

Gyms & Raids

How to Join a Raid RemotelyWith a Remote Raid Pass, Trainers can join many Raid Battles that appear on the Nearby screen or are tappabl...

[Resolved] Ponyta and Rapidash may have a visual issue

Release Notes & Known Issues

Issue Description: Ponyta and Rapidash may not display a visual effect correctly during encounters or after being caught and viewed in the P...

Visual Issue Affecting Some Pokémon GO Fest 2026: Tokyo Tickets

Release Notes & Known Issues

Issue Description: We have identified an issue affecting some Pokémon GO Fest 2026: Tokyo ticket purchases, where certain Trainers saw incor...

Report an Issue with a Raid Pass or Premium Battle Pass

Battling & GO Battle League

Issue with a Raid Pass or Premium Battle PassTo join a Raid Battle, you’ll need a Raid Pass or Premium Battle Pass. You can collect up to on...

I couldn’t use an item I purchased due to a technical issue

Items

If you have not been able to successfully use a Premium Item you purchased, please contact us within 48 hours of the incident.

Pokémon Catch Info UI Reverted

Release Notes & Known Issues

Issue DescriptionWe identified an issue with our recent update to the Pokémon Catch Info UI and have temporarily reverted to the previous ve...

AR crashes on Pixel 10 devices

Release Notes & Known Issues

Issue Description: AR crashes on the Pixel 10 device.Issue Status: Investigating. AR will be disabled in the 0.377 release until t...

Certain assets load as a black box for Trainers playing Pokémon GO on Android Devices

Release Notes & Known Issues

Issue Description: Trainers playing Pokémon GO using Android devices are seeing certain assets loading as black boxes. This is primaril...

Amazon Prime codes show error message for some Trainers

Release Notes & Known Issues

Issue description: Some Trainers see an error message when trying to claim an Amazon Prime code.Issue status: Investigating. Changing your w...

An update to how frequently Power Spots refresh on the World Map will cause Pokémon currently in Power Spots to return back to Trainers early.

Release Notes & Known Issues

Issue Description: An update will change the Power Spot refresh interval from 2 days to 1 days. When this update is applied on February 24, ...