GO Battle League Known Issues

Release Notes & Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

Troubleshooting GO Battle League

Battling & GO Battle League

If you are experiencing issues with GO Battle League, please first check if your issue is listed on our Known Issues page or contact us via...

Reporting a Bug

Release Notes & Known Issues

Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get an in...

Help with Sign-in Issues

Account & Sign-In

This article will guide you through some common solutions to sign-in issues. If you still need further assistance after trying these steps, ...

I’m having issues joining raids

Gyms & Raids

If you’re having issues joining Raid Battles, here are some tips: Any number of Trainers can join a raid, but only in groups of up to 20 ...

Reporting PokéStop or Gym Issues

Locations & AR Scanning

Report game problems with a Pokéstop or Gym If you experienced gameplay issues while interacting with a PokéStop or Gym, you can contac...

Sound Issues During GBL Battles

Release Notes & Known Issues

Issue description: While playing GBL matches, sound effects may become distorted or disappear altogether. This issue can also occur dur...

Troubleshooting Guide (iOS)

Troubleshooting

GENERAL TROUBLESHOOTING STEPS Try completing the troubleshooting steps below in the order presented. You can also check out our issue-specif...

I have an issue with a Raid Pass

Gyms & Raids

To join a Raid Battle, you’ll need a Raid Pass, Premium Battle Pass, or Remote Raid Pass. You can collect up to one free Raid Pass per day ...

How to Contact Support

Get in Touch

In general, the best way to contact Pokémon GO support is through our in-app support system. To contact support through the app:From the Map...