If you see an item on the Web Store that is grayed out, this item is currently unavailable for you to purchase. There may be a few reasons for this:
If you are trying to purchase a limited offer item or box
These items may only be purchased a certain number of times and you have already reached this limit.
- You can only hold a certain number of this item in your Item Bag (Pokémon GO) or Item Box (Monster Hunter Now) and you have already reached this limit.
- If you have reached this limit for an item that is a part of a box then that box will be unavailable for you to purchase
- You do not have enough in-game currency to purchase this item
- Your Item Bag (Pokémon GO) or Item Box (Monster Hunter Now) is currently full