If you didn’t select the option to receive a receipt during the payment process, the receipt will not be delivered to your email automatically. Xsolla is an authorized global distributor of Niantic digital goods. If you feel you have not received your receipt in error, please reach out to Xsolla for further assistance.
I haven’t received a receipt for the items I purchased / How do I get a receipt for my Niantic purchase?
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Players currently residing in Japan who are playing Monster Hunter Now, please refer to this section