Players currently residing in Japan who are playing Monster Hunter Now, please refer to this section

If you have recently made a purchase from one of our Web Stores, it should look something like this:

"XSOLLA*POKEMONGO" or "XSOLLA*MONSTERHUNTERNOW"

Xsolla is an authorized global distributor of Niantic digital goods. If you still have concerns, please reach out to Xsolla support.

If your charge is from Niantic and does not contain “Xsolla”, please reach out to our Player Support Team.