If your payment is declined

Please see the FAQ below for contact information:

https://niantic.helpshift.com/hc/faq/4229-my-payment-method-was-declined-ja-only/

Other problems with the Monster Hunter Now Web Store

If you have any problems related to the Monster Hunter Now Web Store, such as not receiving items, not being able to log in, or finding problems with our site, please contact support using the icon in the lower right corner of the screen.