Itens disponíveis e sua Bolsa

Todos os itens que você obteve ao subir de nível e que pegou nas PokéParadas aparecerão na sua Bolsa. Para acessar sua Bolsa:Toque no botão ...

What are Elite TMs?

Elite Fast TMs and Elite Charged TMs allow you to choose a Fast or Charged Attack you’d like to teach to a Pokémon. Elite TMs also al...

How can I obtain Elite TMs?

Elite Fast TMs and Elite Charged TMs are rare items that are only available during limited times. They may be available for purchase in the ...

What is a Star Piece?

Star Pieces increase the amount of Stardust you earn by 50% for a limited period of time. Star Pieces typically last for 30 minutes but may...

What is a Lucky Egg?

Lucky Eggs double the amount of XP you earn for a limited period of time. Lucky Eggs typically last for 30 minutes but may last longer durin...

Módulos Atrair

Atrair são módulos que podem ser usados para aprimorar Poképaradas. Instalar um Módulo Atrair atrairá Pokémon selvagens para uma Poképarada...

What are Incense?

Incense are items that lure Pokémon to your location. One activated Incense typically lasts for 60 minutes but may last longer during s...

Por que meu Incenso mudou de cor?

O Incenso em seu inventário pode mudar de cor durante os eventos especiais. Se você perceber que seu Incenso é de uma cor diferente da usu...

How do I change my team?

Once you reach level 5 and visit a Gym, you can choose to join of three teams: Instinct (yellow), Mystic (blue), or Valor (red). You’ll stic...

I couldn’t use an item I purchased due to a technical issue

If you have not been able to successfully use a Premium Item you purchased, please contact us within 48 hours of the incident.

I don’t see Premium Items I purchased in my Bag

There may be a slight delay before Premium Items appear in your Bag. If they don’t appear after a short while, try signing out (tap Main Me...

I accidentally purchased Premium Items

If you have made an accidental purchase of Premium Items, please contact us within 48 hours of the incident.

I was double charged for a Premium Item purchase

If you have been charged twice for a Premium Item you purchased, please contact us within 48 hours of the incident.