Como informar um erro

Entre em contato conosco pelo aplicativo Pokémon GO para informar sobre um possível erro que ainda não tenha sido incluído na página de Pr...

Problemas conhecidos da Liga de Batalha GO

Confira uma lista dos problemas relacionados à Liga de Batalha GO que estão sendo investigados pela nossa equipe de engenharia. Essa lista s...

Unable to open or stamp the GO Stamp Rally Poké Lid gift received from a friend.

Issue description: Some Trainers are unable to open Poké Lid Gifts that contain GO Stamps.The Open button may not respond, preventing the gi...

[Resolved] Certain Pokémon Unable to Learn Featured Attacks via Charged TM during the Pokémon Legends: Z-A Celebration Event

We have resolved an issue during the Pokémon Legends: Z-A Celebration Event where Meganium, Feraligatr, and Emboar were unable to learn thei...

Pokémon Catch Info UI Reverted

Issue DescriptionWe identified an issue with our recent update to the Pokémon Catch Info UI and have temporarily reverted to the previous ve...

Remote Dynamax Battles Known Issues

A list of issues related to Remote Dynamax Battles are shown below and are currently being investigated by our team.  Remote Raid ...

Problemas de som durante batalhas GBL

Descrição do problema: Ao jogar partidas GBL, os efeitos sonoros podem ficar distorcidos ou desaparecer completamente. Esse problema também...

Os códigos Amazon Prime mostram mensagem de erro para alguns Trainers

Os códigos do Amazon Prime mostram mensagens de erro para alguns tênis. Descrição do problema: Alguns treinadores veem uma mensagem de erro ...

Pokémon que não conseguem participar de Reides ou Batalhas de Ginásio não conseguem completar tarefas de Hyper Training que exijam que eles estejam no grupo.

Descrição do problema: Pokémon que não conseguem participar de Reides ou Batalhas de Ginásio não conseguem completar tarefas de Hipertrein...

O AR trava nos dispositivos Pixel 10

Descrição do problema: O AR trava no dispositivo Pixel 10.Status do problema: Em investigação. O AR será desativado na versão 0.377 até...

Some Android devices can’t login to Pokémon GO

Issue Description: Some Trainers are reporting that when logging in to Pokémon GO, the screen freezes and they cannot play.Issue Status: Inv...

Adventure Sync not recording accurately for some Trainers

Issue Description: Adventure Sync is not accurately tracking distance explored for some Trainers.Issue Status: Resolved  

Pokémon GO softlocks when claiming Weekly Challenges rewards

Issue description: Some Trainers were unable to close the Weekly Challenge completion pop-up, preventing them from continuing gameplay.Issue...

Progress for the Party Challenge "Walk 2 km" Not Updating

Issue Description: Trainers are unable to complete the Party Challenge task “Walk 2 km” because progress does not update even after walking ...

Exiting the Stamp Rally catch encounter appears to dismiss the Pokémon encounter.

Issue description: After collecting a Stamp Rally stamp, exiting the Pokémon reward encounter without catching the Pokémon will make it appe...

Dynamax Eevee cry is not available when Dynamaxing or on the Pokémon details page

Issue Description: When Dynamaxing your Eevee or tapping on Dynamax Eevee on the Pokémon details page, you will not hear the correct cr...

Hooves of a Hero Special Research will be Available on a Delayed Schedule

Issue description: Trainers eligible for the Hooves of a Hero Special Research (Trainers who have not previously received the "Something Ext...

Paldea Ultra Ticket box incorrectly granted December Community Day ticket

Issue description: The Journey to Paldea Ultra Ticket Box in the Pokémon GO Web Store incorrectly included a December Community Day ticket i...

Some Trainers may be unable to exit out of the Weekly Challenges reward screen

Issue Description: Some Trainers who have not completed the Weekly Challenge before the challenge expires may be unable to close the Weekly ...

The first tag in the tag list incorrectly shows “Visible to Forever Friends”

Issue Description: When tagging a Pokémon, the first tag in the tag list indicates “Visible to Forever Friends”. This is a visual issue and ...

Incorrect expiration timer displayed for each step in Remote Trade process

Issue Description: Each step of the Remote Trade process displays as having 24 hours to respond before the Remote Trade process resets. This...

Unable to sign in to Pokémon HOME through Pokémon GO

Issue Description: An error occurs that prevents signing in to Pokémon HOME from Pokémon GO.Issue Status: Investigating. In the meantime, pl...