Help with Sign-in Issues

(This article is English, Japanese, Korean and Traditional Chinese only)“Unable to Authenticate” and “Failed to Log in” Error MessagesFor An...

My progress was reset to Hunter Rank 1

(This article is English, Japanese, Korean and Traditional Chinese Only)Some Users might experience an issue where it appears that gameplay ...

“Unable to Authenticate” and “Failed to Log in” Error Message(Android only)

(This article is currently in English and Japanese only)If you see the error message "Unable to Authenticate " and "Failed to Log in" , plea...

“Unable to Authenticate” and “Failed to Log in” Error Message(iOS only)

If you see the error message "Unable to Authenticate " and "Failed to Log in" , please check the following two points:1.Check your pop-up bl...

Come posso eliminare il mio account di Monster Hunter Now?

Puoi richiedere la cancellazione del tuo account per eliminare completamente e in modo permanente tutti i dati di gioco. Le richieste di can...

Linking additional Login Provider to your account (iOS)

(This article is English, Japanese, Korean and Traditional Chinese only)※ If you are using an Android device, you cannot set up additional l...

Niantic ID

(This article is English, Japanese, Korean and Traditional Chinese only)What is a Niantic ID?Niantic ID is a unique identifier for each hunt...

The error says "This device, its operating system, or other software is not compatible with this application." (Android)

In some cases, you may not be able to log in even if the Google Play Store or Google Developer Service is unstable.Therefore, we ask that yo...

Inviare una contestazione per account bannato

Il nostro obiettivo è fornire ai nostri utenti un’esperienza di gioco leale, divertente e sicura. A tal fine, adottiamo politiche e linee gu...