Help with Sign-in Issues

(This article is English, Japanese, Korean and Traditional Chinese only)“Unable to Authenticate” and “Failed to Log in” Error MessagesFor An...

My progress was reset to Hunter Rank 1

(This article is English, Japanese, Korean and Traditional Chinese Only)Some Users might experience an issue where it appears that gameplay ...

“Unable to Authenticate” and “Failed to Log in” Error Message(Android only)

(This article is currently in English and Japanese only)If you see the error message "Unable to Authenticate " and "Failed to Log in" , plea...

“Unable to Authenticate” and “Failed to Log in” Error Message(iOS only)

If you see the error message "Unable to Authenticate " and "Failed to Log in" , please check the following two points:1.Check your pop-up bl...

Comment supprimer mon compte Monster Hunter Now ?

Vous pouvez demander la suppression de votre compte de jeu afin d'effacer intégralement et définitivement ses données de jeu. Les demandes d...

Linking additional Login Provider to your account (iOS)

(This article is English, Japanese, Korean and Traditional Chinese only)※ If you are using an Android device, you cannot set up additional l...

Niantic ID

(This article is English, Japanese, Korean and Traditional Chinese only)What is a Niantic ID?Niantic ID is a unique identifier for each hunt...

The error says "This device, its operating system, or other software is not compatible with this application." (Android)

In some cases, you may not be able to log in even if the Google Play Store or Google Developer Service is unstable.Therefore, we ask that yo...

Envoyer une réclamation au sujet d’un bannissement

Notre objectif est d’offrir à nos joueur·euse·s une expérience de jeu juste, amusante et sûre. Pour ce faire, nous mettons en œuvre des poli...