Niantic Player Guidelines

About these guidelinesWe want our players to have a fun and safe experience in all of Niantic's games, communities, and social features, and...

Keeping your Account Secure

We work tirelessly to ensure that you and your fellow players have a fun, safe and fair gameplay experience. Part of that commitment is work...

Safety FAQs

At Niantic, our goal is to create experiences that encourage healthy outdoor exploration and social gameplay. We’ve answered some of the mos...

Gameplay Fairness Policy

At Niantic, we strive to create a friendly and fair gameplay experience for all players. As part of that commitment, we enforce a three-stri...

Violating the Terms of Service

Our main priority with Pokémon GO is to provide a fair, fun, and safe experience for all players. With that goal in mind, we take action ag...

How can I report someone to Niantic?

Our goal is to provide our players with a fair, fun, and safe gaming experience. To do this, we maintain policies and guidelines that govern...

What happens when I report someone to Niantic?

At Niantic, we’re committed to encouraging a fun and safe environment for all our players while they are out exploring the world. With this ...

Controlling Your Experience in Pokémon GO

In Pokémon GO, players can explore their neighborhoods and cities to find wild Pokémon, discover and catch hundreds of Pokémon, and more. We...

Manage Your Privacy

In Pokémon GO, players can explore their neighborhoods and cities to find wild Pokémon, discover and catch hundreds of Pokémon, and more. Ex...

I cannot login and message shows “Sorry, you do not meet the age requirement to login with this type of account."

Please be aware that Pokémon GO trainers must meet certain age requirements to access Pokémon GO with certain types of third party accounts ...