Discontinued Support for iOS 12

Pokémon GO ended support for devices running on iOS 12 as of release version 225. We encourage Trainers to update their iOS to continue play...

Supported Devices

AndroidAndroid 6 or abovePreferred resolution of 720 x 1280 pixels (not optimized for tablet)Strong internet connection (Wi-Fi, 3G, or 4G)GP...

Discontinued Support for Android 5, iOS 10/11, and iPhone 5s/6

Pokémon GO is ending support for devices running the following operating systems:Android 5iOS 10iOS 11Pokémon GO is also endin...

Troubleshooting Guide (Android)

GENERAL TROUBLESHOOTING STEPSTry completing the troubleshooting steps below in the order presented. You can also check out our issue-specifi...

Troubleshooting Guide (iOS)

GENERAL TROUBLESHOOTING STEPSTry completing the troubleshooting steps below in the order presented. You can also check out our issue-specifi...

Troubleshooting Adventure Sync

If you are experiencing Adventure Sync issues, read below to learn about the most common problems and how to fix them. If you don’t see your...

GPS Troubleshooting Guide

If you’re experiencing location accuracy issues you believe are related to your GPS, please use the steps below to troubleshoot.Ensure you’r...

Troubleshooting GO Battle League

If you are experiencing issues with GO Battle League, please first check if your issue is listed on our Known Issues page or contact us via ...

Discontinued Support for Apple Watch

Pokémon GO is officially ending support for Apple Watch devices. Trainers using Apple Watch will no longer be able to connect their A...

Discontinued Support for Android 4 KitKat

Pokémon GO is ending support for devices running on Android 4 KitKat. Trainers using devices with this operating system will no longe...

Discontinued Support for 32-Bit Android Devices

Important update (June 15, 2020): To investigate player concerns, we are now postponing this deprecation to a (TBD) future date. We'll be us...

My graphics are blurry

As of version 0.181, Trainers playing on an iPhone 5s or iPhone 6 will see downgraded resolution of in-game assets to support a smoother gam...

I’m on iOS 14, and my location isn’t showing accurately

The “Precise Location” setting on iOS 14 devices allows apps to detect the user’s precise location instead of approximate location. Since Po...

What are the device requirements for PokéStop Scanning/AR Mapping?

iOS: PokéStop Scanning is available on iPhone 6s and newer devices running iOS 11+. Android: PokéStop Scanning is availab...

Upload Management

When you are submitting data to Niantic, like Wayspot nominations or AR Scans of PokéStops or Gyms to power up that location or to complete ...