Pokémon GO may load slowly or have login issues

Issue description: We are aware of a Google Cloud Platform outage that may affect load times or cause login issues when playing Pokémon GO.I...

Lapras will not appear in 10km Eggs

Issue description: Lapras has been removed from appearing in 10km Eggs while we work to resolve an issue.Issue status: Resolved, Lapras is n...

Reporting a Bug

 Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get a...

Pokémon Trainer Club Scheduled Maintenance

During upcoming scheduled maintenance on April 23rd, 2025 from 8am-9am Pacific Standard Time, Trainers using Pokémon Trainer Club as a login...

GO Battle League Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

Gigantamax Snorlax may not appear at Power Spots as often as expected

Issue Description: Gigantamax Snorlax may not appear at all Power Spots with Gigantamax Battles during Max Battle Day. You can learn more ab...

When dodging in a Dynamax or Gigantamax Battle, full damage is still applied

Issue description: When dodging in a Dynamax or Gigantamax Battle, damage should be reduced however full damage is currently applied.Issue s...

100 Stardust may not be granted when losing a Max Battle.

Issue description: When a Trainer loses a Max Battle, 100 Stardust should be granted as a reward but is not granted successfully.Issue statu...

Max Move repeats on the Trainer’s second turn.

Issue description: When battling a Max Pokémon, Trainers are able to choose a Max Move to use on their turn. The second time they are offere...

Sound Issues During GBL Battles

Issue description: While playing GBL matches, sound effects may become distorted or disappear altogether. This issue can also occur dur...

Amazon Prime codes show error message for some Trainers

Amazon Prime codes show error message for some Trainers.Issue description: Some Trainers see an error message when trying to claim an Amazon...

Some child accounts cannot receive gift tickets for Pokémon GO Tour live events

Issue description: Some parents are unable to gift a live event ticket for GO Tour: Los Angeles or GO Tour: New Taipei City to child account...

Adventure Sync may not work normally on Android devices.

Issue Description: Due to Google Fit service outages related to its migration to Health Connect, Adventure Sync may not work normally on And...

Tart and Sweet Apples Appearing in Item Bag

Issue Description: Tart and Sweet Apples may appear in the Item Bag after collecting them from the Map. These items do not count toward...

Mega Kangaskhan appears closer to player during Mega Raid Battles

Issue Description: When in a Mega Raid Battle, Trainers are closer to Mega Kangaskhan, making it appear larger on screen than expected. This...

Remote Dynamax Battles Known Issues

A list of issues related to Remote Dynamax Battles are shown below and are currently being investigated by our team.  Remote Raid ...

Raids Temporarily Unavailable

Issue Description: Due to a technical issue, Raid Bosses were not appearing at Gyms worldwide. Issues Status: Resolved

No 'Costumed Pokémon" warning when transferring Falinks dressed as a train conductor

Issue description: When transferring GO Fest 2025 special costumed Pokémon Falinks dressed as a train conductor to Professor Willow, the 'co...

Gigantamax Cinderace battle may freeze after defeating the Raid Boss.

Issue description: After defeating Cinderace in a Gigantamax Raid Battle, Pokémon GO may freeze and need to be restarted.Issue status: Inves...

Gimmighoul holding a 9th anniversary coin doesn’t appear in the PokéDex

Issue Description: The “Costume” category on Gimmighoul’s PokéDex entry is missing.Issue Status: Working on a fix.

Golden PokéStops turn blue before spinning

Issue description: When approaching a Golden PokéStop it may turn blue before spinning it. This is a visual bug and does not effect your abi...

Unovan Zorua/Zoroark and Hisuian Zorua/Zoroark cannot be impersonated by wild Zorua

Issue Description: Wild Unovan Zorua and Hisuan Zorua will appear in their natural form (i.e. not impersonate a Trainer’s Buddy Pokémon) for...