Reporting a Bug

 Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get a...

Pokémon Trainer Club Scheduled Maintenance

During upcoming scheduled maintenance on April 23rd, 2025 from 8am-9am Pacific Standard Time, Trainers using Pokémon Trainer Club as a login...

GO Battle League Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

Gigantamax Snorlax may not appear at Power Spots as often as expected

Issue Description: Gigantamax Snorlax may not appear at all Power Spots with Gigantamax Battles during Max Battle Day. You can learn more ab...

When dodging in a Dynamax or Gigantamax Battle, full damage is still applied

Issue description: When dodging in a Dynamax or Gigantamax Battle, damage should be reduced however full damage is currently applied.Issue s...

100 Stardust may not be granted when losing a Max Battle.

Issue description: When a Trainer loses a Max Battle, 100 Stardust should be granted as a reward but is not granted successfully.Issue statu...

Max Move repeats on the Trainer’s second turn.

Issue description: When battling a Max Pokémon, Trainers are able to choose a Max Move to use on their turn. The second time they are offere...

Sound Issues During GBL Battles

Issue description: While playing GBL matches, sound effects may become distorted or disappear altogether. This issue can also occur dur...

Amazon Prime codes show error message for some Trainers

Amazon Prime codes show error message for some Trainers.Issue description: Some Trainers see an error message when trying to claim an Amazon...

Some child accounts cannot receive gift tickets for Pokémon GO Tour live events

Issue description: Some parents are unable to gift a live event ticket for GO Tour: Los Angeles or GO Tour: New Taipei City to child account...

Adventure Sync may not work normally on Android devices.

Issue Description: Due to Google Fit service outages related to its migration to Health Connect, Adventure Sync may not work normally on And...

Tart and Sweet Apples Appearing in Item Bag

Issue Description: Tart and Sweet Apples may appear in the Item Bag after collecting them from the Map. These items do not count toward...

Mega Kangaskhan appears closer to player during Mega Raid Battles

Issue Description: When in a Mega Raid Battle, Trainers are closer to Mega Kangaskhan, making it appear larger on screen than expected. This...