Reporting a Bug

 Please contact us through the Pokémon GO app to report a potential bug that is not already listed on the Known Issues page. You won't ...

GO Battle League Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

Pokémon Catch Info UI Reverted

Issue DescriptionWe identified an issue with our recent update to the Pokémon Catch Info UI and have temporarily reverted to the previous ve...

Amazon Prime codes show error message for some Trainers

Issue description: Some Trainers see an error message when trying to claim an Amazon Prime code.Issue status: Investigating. Changing your w...

AR crashes on Pixel 10 devices

Issue Description: AR crashes on the Pixel 10 device.Issue Status: Investigating. AR will be disabled in the 0.377 release until t...

Exiting the Stamp Rally catch encounter appears to dismiss the Pokémon encounter.

Issue description: After collecting a Stamp Rally stamp, exiting the Pokémon reward encounter without catching the Pokémon will make it appe...

Unable to sign in to Pokémon HOME through Pokémon GO

Issue Description: An error occurs that prevents signing in to Pokémon HOME from Pokémon GO.Issue Status: Investigating. In the meantime, pl...

Mega Level does not advance to Max Level

Issue description:  Mega Level does not advance to Max Level and shows a negative number of times left to Mega Evolve a Pokémon.Issue s...

[Resolved Remote Trade unavailable between friends that have their Friendship level desynced

Issue Description: After leveling up in a weekly challenge with a friend, some Trainers may find that their Friendship level progress is dif...

[Resolved} Remote Trades count towards Special Trade limit

Issue description: Doing a Remote Trade counts towards the daily Special Trade limit when it should not.Issue status: Resolved  

Max Battle rewards display 0 for some items

Issue description: A visual bug on the Max Battle rewards page is displaying all possible rewards, even when the received amount is 0.I...

[Resolved] 'Complete Raid Battles with Buddy Pokémon' task not progressing

Issue description: The Special Research task to complete a Raid Battle with your Buddy Pokémon, such as "Complete 10 Raid Battles with ...

[Resolved] Lucky Friend status expires when canceling a Remote Trade

Issue Description: When the Trainer who initiated a Remote Trade cancels the Remote Trade process with a Lucky Friend and starts it over, th...

Backgrounding the Pokémon GO app during a Super Mega Raid prevents Trainers from breaking a shield

Issue Description: Trainers that switch from Pokémon GO to another app during a Super Mega Raid will be unable to break the Mega Pokémon’s s...

Inactive Power Spots Will No Longer Appear on the Map Most Days

Description: Starting with Memories in Motion, Power Spots that are not yet open will no longer appear on the Map most days.

Some Trainers receiving repeated "This Remote Trade has Expired" alert

Issue Description: Some Trainers are receiving repeated messages indicating that a Remote Trade has expired despite not having an activ...

Battle Freezing Upon Entry (Raids, GO Battle League, Team GO Rocket, etc.)

Issue Description: Some Trainers may experience a freeze immediately after entering a battle (including Raid Battles, GO Battle League, or T...

Receiving a Friend Level Error When Sending a Gift with a Poké Lid Stamp

Issue Description: Some Trainers may see an incorrect warning message when sending a gift with a Poké Lid stamp stating that their friendshi...

[Resolved] Certain assets load as a black box for Trainers playing Pokémon GO on Android Devices

Issue Description: Trainers playing Pokémon GO using Android devices are seeing certain assets loading as black boxes. This is primaril...

Visual Issue Affecting Some Pokémon GO Fest 2026: Tokyo Tickets

Issue Description: A visual issue caused some Trainers who purchased tickets to Pokémon GO Fest 2026: Tokyo to see incorrect dates and times...