Reporting a Bug

 Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get a...

GO Battle League Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

Poké Lid Stamp Rally Feature Not Appearing for Some Trainers

The nationwide expansion of the Poké Lid Stamp Rally, originally scheduled for January 30, 2026 (JST), has been delayed for some trainers du...

Unable to Obtain Event-Specific Location Backgrounds

Issue Description: Due to a technical issue, some Trainers may be unable to obtain event-specific Location Backgrounds from Pokémon encounte...

[Resolved] Certain Pokémon Unable to Learn Featured Attacks via Charged TM during the Pokémon Legends: Z-A Celebration Event

We have resolved an issue during the Pokémon Legends: Z-A Celebration Event where Meganium, Feraligatr, and Emboar were unable to learn thei...

Pokémon Catch Info UI Reverted

Issue DescriptionWe identified an issue with our recent update to the Pokémon Catch Info UI and have temporarily reverted to the previous ve...

Sound Issues During GBL Battles

Issue description: While playing GBL matches, sound effects may become distorted or disappear altogether. This issue can also occur dur...

Amazon Prime codes show error message for some Trainers

Issue description: Some Trainers see an error message when trying to claim an Amazon Prime code.Issue status: Investigating. Changing your w...

Pokémon that are unable to enter Battles cannot complete Hyper Training tasks that require them to be in the party.

Issue Description: Pokémon that are unable to enter Raids, Gym Battles, or Team GO Rocket Battles cannot complete Hyper Training tasks that ...

AR crashes on Pixel 10 devices

Issue Description: AR crashes on the Pixel 10 device.Issue Status: Investigating. AR will be disabled in the 0.377 release until t...

Some Android devices can’t login to Pokémon GO

Issue Description: Some Trainers are reporting that when logging in to Pokémon GO, the screen freezes and they cannot play.Issue Status: Inv...

Exiting the Stamp Rally catch encounter appears to dismiss the Pokémon encounter.

Issue description: After collecting a Stamp Rally stamp, exiting the Pokémon reward encounter without catching the Pokémon will make it appe...

Dynamax Eevee cry is not available when Dynamaxing or on the Pokémon details page

Issue Description: When Dynamaxing your Eevee or tapping on Dynamax Eevee on the Pokémon details page, you will not hear the correct cr...

Hooves of a Hero Special Research will be Available on a Delayed Schedule

Issue description: Trainers eligible for the Hooves of a Hero Special Research (Trainers who have not previously received the "Something Ext...

Paldea Ultra Ticket box incorrectly granted December Community Day ticket

Issue description: The Journey to Paldea Ultra Ticket Box in the Pokémon GO Web Store incorrectly included a December Community Day ticket i...

Some Trainers may be unable to exit out of the Weekly Challenges reward screen

Issue Description: Some Trainers who have not completed the Weekly Challenge before the challenge expires may be unable to close the Weekly ...

The first tag in the tag list incorrectly shows “Visible to Forever Friends”

Issue Description: When tagging a Pokémon, the first tag in the tag list indicates “Visible to Forever Friends”. This is a visual issue and ...

Incorrect expiration timer displayed for each step in Remote Trade process

Issue Description: Each step of the Remote Trade process displays as having 24 hours to respond before the Remote Trade process resets. This...

Unable to sign in to Pokémon HOME through Pokémon GO

Issue Description: An error occurs that prevents signing in to Pokémon HOME from Pokémon GO.Issue Status: Investigating. In the meantime, pl...

Rare Candy XL bonus not applied properly during Shadow Lugia and Shadow Ho-Oh Raid Hours

Issue Description: The seasonal bonus of one guaranteed Rare Candy XL when Trainers level 31 and above catch a five-star Raid Boss during a ...

Solar Fusion Energy not distributed as rewards for Dusk Mane Necrozma Raid Battles

Issue Description: An issue prevented Solar Fusion Energy from being distributed as rewards for Dusk Mane Necrozma Raid Battles complet...

Visuals in Map View look distorted

Issue Description: If enhanced graphics are turned off, the colors in Map View become distorted.Issue Status: Resolved in the 0.391.1 releas...

Notifications for Friendship level progress are incorrect

Issue Description: When your friend opens your Gift, the notification bubble showing the progress advancement of your Friendship level will ...

Photobomb Pokémon does not appear in Snapshot photo shares

Issue description: When sharing a Snapshot with a photobomb, the photobomb Pokémon does not appear in the photo.Issue status: Investigating&...

Raids Battles not rewarding Pass Points for GO Pass: Winter Holiday 2025 for Some Trainers

Issue Description: Some Trainers who reached GO Pass: Winter Holiday 2025 Tier 3 were not receiving Pass Points after completing Raid Battle...

Mega Level does not advance to Max Level

Issue description:  Mega Level does not advance to Max Level and shows a negative number of times left to Mega Evolve a Pokémon.Issue s...

Duplicate Weekly Challenge progress pages may appear when rejoining a matchmaking queue

Issue Description: Some players that leave and rejoin a matchmaking queue may experience an issue that displays duplicate Weekly Challenge p...

White screen appears when opening or sending Gifts to a specific friend

Issue Description: Some Trainers may encounter a white screen when interacting with a specific friend in their Friend List, which preve...

Remote Trade unavailable between friends that have their Friendship level desynced

Issue Description: After leveling up in a weekly challenge with a friend, some Trainers may find that their Friendship level progress is dif...

Ponyta and Rapidash may have a visual issue

Issue Description: Ponyta and Rapidash may not display a visual effect correctly during encounters or after being caught and viewed in the P...

Remote Trades count towards Special Trade limit

Issue description: Doing a Remote Trade counts towards the daily Special Trade limit when it should not.Issue status: Fix in upcoming releas...