Reporting a Bug

 Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get a...

GO Battle League Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

[Resolved] Certain Pokémon Unable to Learn Featured Attacks via Charged TM during the Pokémon Legends: Z-A Celebration Event

We have resolved an issue during the Pokémon Legends: Z-A Celebration Event where Meganium, Feraligatr, and Emboar were unable to learn thei...

Pokémon Catch Info UI Reverted

Issue DescriptionWe identified an issue with our recent update to the Pokémon Catch Info UI and have temporarily reverted to the previous ve...

Amazon Prime codes show error message for some Trainers

Issue description: Some Trainers see an error message when trying to claim an Amazon Prime code.Issue status: Investigating. Changing your w...

AR crashes on Pixel 10 devices

Issue Description: AR crashes on the Pixel 10 device.Issue Status: Investigating. AR will be disabled in the 0.377 release until t...

Exiting the Stamp Rally catch encounter appears to dismiss the Pokémon encounter.

Issue description: After collecting a Stamp Rally stamp, exiting the Pokémon reward encounter without catching the Pokémon will make it appe...

Dynamax Eevee cry is not available when Dynamaxing or on the Pokémon details page

Issue Description: When Dynamaxing your Eevee or tapping on Dynamax Eevee on the Pokémon details page, you will not hear the correct cr...

Unable to sign in to Pokémon HOME through Pokémon GO

Issue Description: An error occurs that prevents signing in to Pokémon HOME from Pokémon GO.Issue Status: Investigating. In the meantime, pl...

Mega Level does not advance to Max Level

Issue description:  Mega Level does not advance to Max Level and shows a negative number of times left to Mega Evolve a Pokémon.Issue s...

Remote Trade unavailable between friends that have their Friendship level desynced

Issue Description: After leveling up in a weekly challenge with a friend, some Trainers may find that their Friendship level progress is dif...

[Resolved] Ponyta and Rapidash may have a visual issue

Issue Description: Ponyta and Rapidash may not display a visual effect correctly during encounters or after being caught and viewed in the P...

Remote Trades count towards Special Trade limit

Issue description: Doing a Remote Trade counts towards the daily Special Trade limit when it should not.Issue status: Fix in upcoming releas...

Max Battle rewards display 0 for some items

Issue description: A visual bug on the Max Battle rewards page is displaying all possible rewards, even when the received amount is 0.I...

Into the Depths 1/2 Hatch Distance bonus was not active during Vulpix Community Day for Trainers outside North America

Issue description: Trainers outside North America experienced an issue where the Into the Depths 1/2 Hatch Distance bonus was not active dur...

Some Trainers who purchased GO Pass Deluxe: February Pass +10 Ranks did not advance +10 ranks.

Issue Description: Some Trainers who purchased GO Pass Deluxe: February + 10 Ranks did not advance the additional ranks.Issue Status: R...

'Complete Raid Battles with Buddy Pokémon' task not progressing

Issue description: The Special Research task to complete a Raid Battle with your Buddy Pokémon, such as "Complete 10 Raid Battles with ...

Lucky Friend status expires when canceling a Remote Trade

Issue Description: When the Trainer who initiated a Remote Trade cancels the Remote Trade process with a Lucky Friend and starts it over, th...

Backgrounding the Pokémon GO app during a Super Mega Raid prevents Trainers from breaking a shield

Issue Description: Trainers that switch from Pokémon GO to another app during a Super Mega Raid will be unable to break the Mega Pokémon’s s...

An update to how frequently Power Spots refresh on the World Map will cause Pokémon currently in Power Spots to return back to Trainers early.

Issue Description: An update will change the Power Spot refresh interval from 2 days to 1 days. When this update is applied on February 24, ...

Inactive Power Spots Will No Longer Appear on the Map Most Days

Description: Starting with Memories in Motion, Power Spots that are not yet open will no longer appear on the Map most days.

[Resolved] GO Tour In-Person GO Pass Incorrectly Displayed as “GO Pass: Road to Kalos” in Some Languages

Issue description:Some Trainers who received a GO Pass from a GO Tour in-person event saw it labeled as “GO Pass: Road to Kalos” in certain ...

Some Trainers receiving repeated "This Remote Trade has Expired" alert

Issue Description: Some Trainers are receiving repeated messages indicating that a Remote Trade has expired despite not having an activ...

Battle Freezing Upon Entry (Raids, GO Battle League, Team GO Rocket, etc.)

Issue Description: Some Trainers may experience a freeze immediately after entering a battle (including Raid Battles, GO Battle League, or T...

[Resolved] During grace period, GO Pass Deluxe: Road to Kalos +10 Ranks Did Not Grant +10 Ranks after Purchase

Issue description:Some Trainers did not receive the +10 ranks after purchasing GO Pass Deluxe: Road to Kalos + 10 Ranks in-game or through t...

Attempting to claim rewards in a GO Pass does not automatically direct to the latest available reward

Issue Description: When tapping on View Rewards on a GO Pass, Trainers will be taken to the top of the GO Pass reward list instead of the mo...

App Crashes When Tapping Binocular (Research) Icon

Issue Description: Some Trainers experience an app crash when tapping the binocular (Research) icon on the map.Status: Investigati...

Some special characters are not applied properly

Issue Description: Certain special characters, such as circled numbers in Pokémon nicknames, are not showing up after updating Pokémon GO to...

Receiving a Friend Level Error When Sending a Gift with a Poké Lid Stamp

Issue Description: Some Trainers may see an incorrect warning message when sending a gift with a Poké Lid stamp stating that their friendshi...