Reporting a Bug

Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get an in...

GO Battle League Known Issues

Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...

Raid Battles and Max Battles were more challenging than expected

Issue: Raid Battles and Max Battles were more challenging than expected.Issue description: For a brief time on October 3rd, Raid Battles and...

Amazon Prime codes show error message for some Trainers

Amazon Prime codes show error message for some Trainers.Issue description: Some Trainers see an error message when trying to claim an Amazon...

Dynamax & Gigantamax Known Issues

Dynamax Known IssuesMax Particle effect still appears on Power Spot after Max Particles have been collected.Issue description: After a Train...

Referral Bonus does not work

Issue description: When trying to add a friend using the Referral Bonus code, Trainers see an "error" message pop up and the referral bonus ...

Entering into a Team GO Rocket Boss Battle causes app to freeze

Issue Description: After updating to app version 331.0, entering into a Team GO Rocket Boss Battle with Giovanni causes the app to freeze.Is...

Niantic Kids unavailable for some Trainers

Issue Description: The Niantic Kids login is unavailable for some users.Confirmed Workaround: Login via an alternate login method (if applic...

Pikachu, Ph.D., flees during catch encounter

Issue description: When attempting to catch Pikachu, Ph.D., it flees right away and cannot be caught.Issue status: Resolved in next rel...

Adventure Sync turns off when the Pokémon GO app is closed.

Issue description: Even if a Trainer has Adventure Sync turned on, it will turn off for some Trainers when Pokémon GO is force closed.Issue ...

Official Bluetooth Devices Not Functioning with Pokémon GO is backgrounded

Issue Description: Official Bluetooth devices (such as the Pokémon GO Plus+) are not working when the Pokémon GO app is backgrounded.Issue S...

Shiny Zacian Appears with Incorrect Coloring

Issue Description: A visual issue affecting shiny Zacian is causing the shiny Pokémon to appear with the shiny animation but the standard co...

Some non-shiny Pokémon Appear with Shiny Animation

Issue Description: Some Pokémon are appearing in Trainers' Pokémon storage with the sparkling animation associated with shiny Pokémon, ...

Halloween visual updates causing Pokémon GO to crash

Issue description: Halloween visual updates, such as orange PokéStops with pumpkin decorations, are causing increased Pokémon GO applic...

Accounts incorrectly received a suspension or ban message

Issue description: Some accounts may have incorrectly received a suspension or ban message in Pokémon GO on October 26th, 2024.Issue status:...

Morpeko sometimes doesn’t change form in battle

Issue Description: When used in battles, sometimes Morpeko doesn’t change from full belly into hangry form or vice versa if using the a...