Release Notes & Known Issues
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Reporting a Bug
Please contact us through the Pokémon GO app to report a potential bug is not already listed on the Known Issues page. You won't get an in...
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GO Battle League Known Issues
Here is a list of issues related to GO Battle League that are currently being investigated by our engineering team. This list will be update...
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Gift Exchange Known Issues
Mateo does not always appear at Gyms.Issue description: When approaching a Gym at the end of a Route, Mateo does not always appear. Tapping ...
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Reality blending is temporarily disabled for AR Mode on Pokémon GO supported iPhone Pro and Pro Max devices
Reality blending is temporarily disabled for AR Mode on Pokémon GO supported iPhone Pro and Pro Max devices.Issue description: When using th...
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Native refresh rate causing graphics to freeze or lag on some devices
Issue Description: Trainers with Native Refresh Rate enabled are experiencing lag or freezing when attempting to catch wild Pokémon.Issue St...
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Some parents are unable to purchase Pokémon GO Fest Add-Ons after buying event tickets
Issue Description: After purchasing tickets for Pokémon GO Fest: Sendai, Pokémon GO Fest: Madrid or Pokémon GO Fest: New York, some parents ...
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Pokémon GO Freezes after Remote Raiding
Issue Description: After updating to app version 0.311, Pokémon GO freezes when attempting to join a subsequent Remote Raid from an inv...
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AR Mode error message for unsupported devices shows code
Issue Description: After updating to app version 0.305, Trainers whose devices don’t support AR attempting to use AR Mode in wild Pokémon en...
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Some Avatar poses unavailable
Issue Description: Some Avatar poses are currently unavailable in Pokémon GO. Any pose that was purchased or was a reward will be returned t...
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Pokédex “Seen” count inaccurate for some Pokémon
Issue Description: After encountering Groudon or Kyogre after defeating Primal Groudon or Primal Kyogre in Primal Raids, the “Seen” cou...
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Time format displaying in 12h in unsupported languages
Issue Description: Trainers playing Pokémon GO using devices with unsupported languages may see the in-app time displayed in 12h format, eve...
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Pokémon Trainer Club (PTC) accounts not able to access the Pokémon GO Webstore
Issue description: Pokémon Trainer Club (PTC) accounts are not able to access the Pokémon GO Webstore, including the Offer Code Redemption p...
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Google login is not always available when logging in to the Niantic Web Store
Google login is not always available when logging in to the Niantic Web Store.Issue Description: Trainers using some browsers to access the ...
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Amazon Prime codes show error message for some Trainers
Amazon Prime codes show error message for some Trainers.Issue description: Some Trainers see an error message when trying to claim an Amazon...
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Backgrounding Campfire from the Pokémon GO app appears to be frozen.
Issue description: Affecting Android devices only. When some Trainers open Campfire from Pokémon GO, background the app, then return to...
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