Get in Touch
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How to Contact Support
In general, the best way to contact Pokémon GO support is through our in-app support system. To contact support through the app:From the Map...
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Updating your Pokémon GO login method
To change the linked email address, you need to unlink the current account and then add the new account.Please follow the steps below to unl...
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How to reset your Pokémon Trainer Club login information
If you forget your Pokémon Trainer Club login information, you can use the following steps to recover your account:1. Go to https://sso.poke...
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The game froze during a battle
If your game freezes during a battle, use the following troubleshooting steps to clear the app's cache: STEP 1: Restart the Pokémon GO ...
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Notifications Appearing in Reverse Chronological Order
Issue Description: Entries on the Notifications tab are appearing in reverse chronological order, with older entries appearing at the t...
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What is Hyper Training?
Hyper Training allows Trainers to improve the stats of a specific Pokémon by accomplishing specific sets of tasks. Think of Hyper Training a...
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