Get in Touch
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How to Contact Support
In general, the best way to contact Pokémon GO support is through our in-app support system. To contact support through the app:From the Map...
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Updating your Pokémon GO login method
To change the linked email address, you need to unlink the current account and then add the new account.Please follow the steps below to unl...
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How to reset your Pokémon Trainer Club login information
If you have forgotten your Pokémon Trainer Club username, follow the account recovery steps below. Pokémon Trainer Club Account Recover...
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The game froze during a battle
Please try the following troubleshooting steps and clear the app's cache in the order listed: STEP 1: Restart the Pokémon GO app or you...
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Official Bluetooth Devices Not Functioning with Pokémon GO is backgrounded
Issue Description: Official Bluetooth devices (such as the Pokémon GO Plus+) are not working when the Pokémon GO app is backgrounded for Tra...
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