Issue description:
Some Trainers did not receive the +10 ranks after purchasing GO Pass Deluxe: Road to Kalos + 10 Ranks in-game or through the web store once the grace period had begun.
Status: Resolved
Affected Trainers have been granted sufficient Pass Points to ensure they are at least Rank 100.
If you believe you were impacted and do not see the expected progress reflected in your Pass, please contact in-game support for assistance.