Issue Description: Server issues resulted in degraded gameplay during Mega Rayquaza Raid Weekend, including lag, inability to start or complete Raids among other issues.
Issue Status: Resolved. Raid Passes lost during the affected period have been reimbursed to affected players. Please note:
  • Free Raid Passes used were reimbursed as Premium Battle Passes.
  • Remote Raid Passes were reimbursed as-is.
  • If your Item Bag is at or over available inventory, Raid Passes have been reimbursed anyway.
  • Due to legal restrictions, Trainers who log in via child accounts through Niantic Kids or Pokémon Trainer Club are not eligible for this reimbursement. Please reach out to support if you were impacted.