You can request deletion of your game account to completely and permanently remove all of its game data. Deletion requests can be initiated through the app or by submitting a request form. Be mindful that all verified deletion requests may take several weeks to process and are irreversible once completed.

Note: If your game account is linked to Niantic Wayfarer, you will lose access to Wayfarer once your game account is deleted. Additionally, you will lose access to view and interact with contributions made from your account, and your username will be removed from your contributions.

How to start the deletion process from the Pokémon GO app

Sign in to the app with the game account you want to delete, then navigate to the Pokémon GO app Settings.

Reminder: Once you confirm account deletion, this action cannot be undone.

How to contact us and request deletion

If you are unable to start the deletion process from the app, please contact us by using this form and select "Delete My Account” from the 'Issue Category' dropdown.

Be sure to provide the correct player name and have access to the email address associated with the account so you can respond to our email and confirm your deletion request. We are unable to process requests without verifying this information.

Reminder: Once you confirm account deletion, this action cannot be undone.