Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here.

To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues.

Last updated: September 28th, 2022

Some Trainers are not able to encounter Fashion Challengers in the Timed Research.
Issue description: Some Trainers complete the tasks for the Fashion Week Timed Research but are unable to claim the Battle Encounter to progress in the task.
Issue status: Investigating. Following the steps to Refresh Your Game Data outlined here for Android users and here for iOS users may help resolve this issue for affected Trainers.

Some Trainers see incorrect or missing visuals when battling.
Issue description: Some Trainers battling may see incorrect or missing visuals if their device has not yet downloaded assets after a new update.
Issue status: Investigating. Please use the "download all assets" feature in the settings menu to mitigate this issue.

Shop item images do not load.
Issue description: Some images for items in the Shop to not load correctly for players. This is a visual bug and does not affect any purchases made.
Issue status: Resolved in 249.1.

Berries and balls cannot be changed when encountering an Ultra Beast.
Issue description: Some Trainers do not see the ability to change berries or balls when encountering an Ultra Beast in GO Battle League.
Issue status: Investigating.

Camera shakes in AR+ mode.
Issue description: Players using iOS 16 may notice the image shaking/stuttering when using AR+.
Issue status: Resolved in the next release. Turning off AR+ may help.

Pokémon GO may crash more frequently for players on iOS 16.
Issue description: Players using iOS 16 may notice more frequent crashes of Pokémon GO while playing.
Issue status: Resolved in the next release.

Defender Lobby at Gyms are slow to load after updating to version 0.247.0
Issue description
: After tapping on a Gym, Pokémon GO appears to freeze for several seconds before the location’s Defender lobby loads.
Issue status: Resolved in release (0.247.1)

Some Trainers do not see additional Pokémon appearing around gym after raid.
Issue description: Some trainers do not see additional Pokémon appearing around a gym after successfully completing a 4 star or greater raid.
Issue status: Resolved

Pokémon caught with PGP/PBP does not count towards Daily Active Incense
Issue description: Pokémon attracted to Daily Adventure Incense caught using a PGP or PBP will not appear on the summary screen or count towards Special Research.
Issue status: Resolved in release (0.247.0)