Pokémon GO Help Center

How to Contact Support

What is a PokéStop Showcase and how can I be featured?

What are Routes?

Routes FAQ

Known Issues

GO Battle League Known Issues

Routes Known Issues

Registering for Live Events

Live Event Registration FAQ

What are Community Days?

Map View

How do I zoom and rotate?

How do I move my avatar?

Types of Research

Daily Bonuses

Why does my Field Research task have a “bonus” tag?

Finding & Catching Wild Pokémon

How do I find specific Pokémon?

Incubators & Hatching Pokémon Eggs

Buddy Adventure

Shared AR Experience with your Buddy

What is a Poffin?

Adding Friends

Friend List & Friendship Levels

Sending & Receiving Gifts

GO Battle League

Type Effectiveness in Battle

What are Combat Power (CP) and Hit Points (HP)?

[Video] Visiting Gyms

Battling at Gyms

Earning the Defender Bonus

Team GO Rocket Grunts

Team GO Rocket Leaders & Giovanni

Team GO Rocket Balloons

What is Mega Evolution?

Collecting Mega Energy

Joining Mega Raid Battles

What is Niantic Wayfarer?

How can I access Niantic Wayfarer?

Contributing to the Pokémon GO Map

Available Items & your Bag

What are Elite TMs?

How can I obtain Elite TMs?

Sponsored Gifts

How can my child access sponsored in-game locations?

Redeeming Offer Codes

Using PokéCoins to Make Purchases in the Shop

Help with In-Game Shop Purchases

I can't see PokéCoins for sale in the Shop

Help with Sign-in Issues

How to find your Apple Relay Email

Linking an Additional Login Provider to your Account

Reality Blending (Beta)

What is the Battery Saver setting?

How do I change my Pokémon GO app's language?

Niantic Player Guidelines

Keeping your Account Secure

Safety FAQs

Supported Devices

Troubleshooting Guide (Android)

Troubleshooting Guide (iOS)

Official Bluetooth Devices

Pokémon GO Plus + and Pokémon Sleep

Pairing and Connecting Pokémon GO to Official Devices

Terms of Service

Privacy Policy

Shared AR Experiences and Privacy