To ensure we can securely assist you, we need to verify that you have access to an email address that was linked to the Pokémon GO account you are attempting to recover. 

Please follow these steps to complete the verification process:

  1. Click the "Verify" button below to open the verification form.
  2. Fill out the form. Make sure you provide an email address linked to the Pokémon GO account (past or present). Be sure that you can access this email, otherwise you won't be able to complete verification.
  3. Check your inbox for a unique confirmation code, which should arrive shortly after submitting the confirmation form.
  4. Return to your open account recovery ticket and enter the confirmation code to verify your access.