Account Recovery Frequently Asked Questions

What is Account Recovery?When it comes to managing your Pokémon GO account, here's what you need to know:Today, you can use Account Recovery...

How to find your Apple Relay Email

If you created an account with Sign in with Apple and selected “Hide my Email,” your account may be associated with an email address ending ...

How can I change my password?

Niantic does not store account passwords. Your account password is maintained by the login provider you use to log into the game. To change ...

Help with Sign-in Issues

This article will guide you through some common solutions to sign-in issues. If you still need further assistance after trying these steps, ...

Known Issues with Account Recovery

Trainers who use Niantic Kids accounts exclusively are unable to use Account RecoveryDate Reported: January 30Status: Investigating

“I Didn’t Make This Change”

I made changes to my login but do not recognize the information on the email:The Apple email is different from the one tied to my account.&n...