I downloaded my Year in Review share card, and it's blank, or the text and images are misaligned

Depending on your browser and the device, some share cards may not download correctly and contain misaligned text or a missing image. If thi...

I'm having trouble tweeting my Year in Review

Make sure you're signed into your Twitter profile, then tap on the share button again.

Why can’t I log in using my Pokémon Trainer Club or Nintendo account?

The Pokémon Trainer Club and Nintendo Account login methods are not currently supported. The best way to claim your Niantic I...

Why can’t I sign in with the Niantic Kids login provider?

Players who use the Niantic Kids login method exclusively will not be able to use their Niantic Kids login and sign in to the Niantic ID web...

How many times can I change my Niantic ID?

Niantic ID is your primary, unique identity across all of Niantic's games and experiences. Players may change their Niantic ID only once.Doe...

Who can see my Niantic ID, display name, and avatar photo?

Your Niantic ID, display name, and avatar image is available through the Niantic Profile web portal, Niantic Social, and Wayfarer and is vis...

What is the difference between Niantic ID and Display Name?

Niantic ID is your unique identity across all of Niantic’s products and games. Think of Niantic ID as a username that allows your Frien...

Who can see information about me and the Niantic games I play?

The Niantic Profile web portal opens up the ability to manage your game information on a game-by-game basis. With new Visibility Settin...

I want my Niantic ID on a different Niantic account

We do not support Niantic ID transfers to a different Niantic game account at this time. If you currently own a Niantic ID with a username t...

Where will my Niantic ID be used?

Your Niantic ID is your primary identity in Wayfarer, Niantic Social, and the Niantic Profile web portal. In the future, Niantic ID will be ...

How will Niantic ID affect my existing in-game username and accounts?

Your in-game usernames will not change. Rather, your existing (and future) in-game usernames will be connected to your Niantic ID. Niantic I...

I started a new game account and I don’t see my Niantic ID as my in-game username

Niantic ID won't replace your in-game usernames or be used instead of an in-game username. When you start playing new Niantic games, you may...

Why can’t I see all the Niantic games I play or have played on my profile?

Currently, your game profiles will only show globally released games. Games that have limited availability, are in beta status, or discontin...

My friends can't search me by my in-game username

The search bar on the Friends List allows players to search for their Friends by their Niantic ID, display name, or in-game username. All in...

I have two or more game profiles with different email addresses or login providers. How do I manage them under one Niantic ID?

Your Niantic ID will link and unify game profiles that share the same email address and login provider combination. Game profiles with diffe...