If you experienced gameplay issues while interacting with an in-game location (Habitats), you can contact us via the community forum to report a bug.

Requesting modification or removal of an in-game location

We will remove Habitats from Peridot for a very specific and limited set of reasons:

  • There’s no longer safe pedestrian access to the location.

  • The Habitat obstructs or interferes with Emergency Services’ ability to perform normal operations. This includes, but isn’t limited to, fire stations, police stations, hospitals, military bases, industrial sites, power plants and air traffic control towers.

  • The Habitat is not a permanent installation. This includes seasonal displays that are only put up during certain times of the year.

  • They are natural features, including pictures of landscapes as well as submissions where the subject is a lake, river, stream, mountain, volcano, waterfall. Note that photos that include man-made points of interest - plaques, signs, etc. - near natural features are acceptable.

  • The Habitat has been permanently removed or is a duplicate of an existing Habitat.

  • The Habitat’s real-world location appears to be within 40 meters of private residential property.

Information to include with your request

  1. Latitude and Longitude (optional but helpful) Latitude and longitude GPS coordinates are numerical data used to locate a point on the map. While this information is optional, it greatly helps expedite your request. Learn how to get the GPS coordinates of a location using Google Maps.

  2. Owner verification for modification or removal on private property (non-residential) We take extra verification steps to ensure that requests reflect the desires of the property owners or senior executives of the organization that owns the property. If you are a property owner or senior executive and would like to report an issue with a game location, please include one of the following items to ensure we can process your request without any delays:

    • Submit the request using an email address associated with the organization.

    • Include a scanned copy of your business card.

    • Attach a letter written on official letterhead of the organization.

    • If you are reaching out to us on behalf of the owner/senior executive, please include their name, title, phone number, and email address.

  3. Images (where applicable) In some cases, a picture can help us understand the reasons you are requesting modification or removal. Please include an image if it could provide context about your request.

Contact us via this webform if you believe an in-game location shouldn’t be in Peridot or should be modified.

Qualified players of certain Niantic games can suggest modifications to in-game locations approved through Niantic Wayfarer. Learn more about how to access Niantic Wayfarer by visiting the Wayfarer Help Center.