Need to get in touch with us? Choose a topic below so we can provide you with the most relevant support contact options:

Report a Bug or Provide Feedback

To report a bug or provide feedback for Peridot, please visit the community forum.

Report Cheating or Harassment

We have an automated reporting system you can access via in-app support. To report a person or service violating the Terms of Service, tap the backpack > Settings >> Contact Us.


Billing and Refunds

All payment and billing related questions must be handled in-app. Tap the tap the backpack > Settings > > Contact Us to begin a conversation.

Request modification or removal of an in-game location (Habitat)

If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location. Please visit " Reporting Issues with an In-Game Location" information on how to submit this request.

Delete my Account

Requests to delete your account can be submitted over the web. Please fill out this form and select "Delete My Account" under the issue type dropdown menu.


Request my Data

For data requests, please contact us at privacy@nianticlabs.com.


Login Help

For assistance with sign-in issues, you can contact us over the web using this form. Select "Sign-in Issue" from the issue type dropdown menu.


You can also contact us on social media!

Tweet at @NianticHelp or like for product questions or general support over Twitter.