Check out our in-app chat for help with any issue. Here’s how to contact us through the app:

  1. From your home screen, open the Main Menu
  2. In the top right corner, tap Settings
  3. Tap on CHAT WITH SUPPORT to contact us directly

settings menu

For access to support articles in our Help Center, tap on Help in the top right corner of your Settings screen. Here are some article topics available in our Help Center:

Help

For assistance with issues signing in, check out these troubleshooting guides:

Report an In-Game Location

If you believe an in-game location should be modified or removed, you can submit a request for us to review the location in this form here.

Report Inappropriate Gameplay

To report a user, suspicious site, or any other activity that violates our Terms of Service or Player Guidelines, please contact us directly by tapping on CHAT WITH SUPPORT through the app.

Stay in the Loop

Follow us on Twitter @NianticHelp to hear about updates to NBA All-World and learn more about all of our other games.