If your account has been banned or suspended, you should see an in-app notification informing you of your account status when you try to log in. 

Why has my account been banned or suspended? 

We may ban or suspend accounts that violate our Player Guidelines, Live Event Code of Conduct or Terms of Service. Here are some examples: 

• Impersonating another player or brand 

• Trademark or copyright infringement 

• Hateful or abusive behavior 

• Spam  

Can I appeal? 

If you believe your account has been banned or suspended in error, you may submit an appeal through this form. We will do our best to respond after we’ve reviewed your submission. Appeals sent via other forms of communication (e.g. email, social media etc.) will not be considered. Under “Campfire Issue Category” select “Suspension Appeal” and add details to support your appeal in the text box. 

Players are only able to appeal their own account suspension or ban. Attempts to appeal for another Player will be dismissed. Abusing or spamming the appeals form will also lead to dismissal.