How to File a Bug Report

Players can submit detailed bug reports for the Ingress team to investigate.To submit a bug report, please use in-Scanner support.Open your ...

Linking Additional Login Providers to your Ingress Account

You can link Google, Facebook, or Apple to your Ingress account. Once your account is linked, you’ll be able to sign into Ingress using any...

Supported Devices and Languages

We want to make Ingress as widely available on as many devices as possible without compromising the quality of the app. If you are experienc...

Forgot Email/Password

Help with EmailI don’t know which email address I used to log in to Ingress If you do not know which email address you used to log in to Ing...

Help with Sign-in Issues

Having trouble accessing your Ingress account? This article details troubleshooting steps for how to solve various sign-in issues. “Unable ...

About Sign in with Apple [iOS only]

The Sign in with Apple login method allows players on iOS devices to log into Ingress using their Apple ID. You may use the Sign in with Ap...

"Ingress is not supported on this device configuration." Error (Android Only)

In an effort to combat cheating, as of 2.138, Ingress only supports Android devices that meet Google Play Integrity’s (GPI) BASIC_INTEGRITY ...

"You recently signed into Ingress with an Android device that does not meet our upcoming Google Play Integrity requirements" Warning (Android Only)

Ingress has implemented Google Play Integrity checks to ensure a fair and secure gameboard for all players. Google Play Integrity helps veri...