Some Users might experience an issue where it appears that gameplay progress has been reset. Please be assured that your gameplay progress has NOT been lost. It remains safe and intact.

You may have inadvertently created another Pikmin Bloom account. This happens when you create a Pikmin Bloom account with one login method and later attempt to sign in with a different login method or email address.

To resolve this issue:

You’ll need to log out of the account you’re currently signed into and sign in with the email address and login method you originally used to create your Pikmin Bloom account.

  1. In Profile Screen, tap the gear icon on the top-right.
  2. Select Account and scroll down to take note of the linked email address and login methods under the Login Account section. You are currently logged into your account using this combination of email address and login method.
  3. Tap the back arrow icon on the bottom-left.
  4. Tap Log Out.
  5. Sign in using the same email address and login method used when you originally created your Pikmin Bloom account.