Please try completing the troubleshooting steps below in the order presented.
Ensure your Pikmin Bloom is up to date
Pikmin Bloom works best when using the newest version of the app. If you’re experiencing an issue with an older version of the app, please update your Pikmin Bloom and see if this fixes the problem for you.
- Open the Google Play Store app.
- On the top left, tap the Menu button.
- Tap the My apps & games menu option.
- Navigate to the Pikmin Bloom and tap the Update button.
Check your internet connection
Ensure your device is connected to a reliable data connection (Wifi, 3G, or 4G). Try switching internet sources: if you have trouble connecting to Wifi, try to connect using 3G or 4G. If you have trouble connecting to 3G or 4G, try to connect using Wifi.
Use automatic system time
Make sure that your device's time and date is set to update automatically. You can update your system time using your device’s Settings app.
- Visit the Settings app.
- Under Date & Time, turn on the Automatic date & time and Automatic time zone settings.
Visit the Google Help Center for additional support.
Clear your Pikmin Bloom data and cache
By clearing app data and cache, you may be able to resolve temporary issues affecting Pikmin Bloom. Please note that the following steps may vary depending on your device.
- Open the Settings app on your device.
- Tap Storage > Games.
- Select the Pikmin Bloom.
- Tap Clear Data and then Clear Cache.
Visit the Google Help Center for more information.
Check your device’s background data restrictions
Ensure that your phone has not restricted background data access to Google Play Services and Google Play Store. Learn how to turn on background data.
Uninstall and reinstall Pikmin Bloom
Delete the Pikmin Bloom and reinstall the latest official version from the Google Play Store. Your game progress will not be lost by performing these steps, as all game progress is stored online.
Reconnect Google’s access to Pikmin Bloom (Google accounts only)
You may be able to resolve login issues by refreshing Google’s connection to Pikmin Bloom. Your game progress will not be lost by performing these steps.
- Visit the Google connected apps settings page and select Pikmin Bloom from the list of connected apps.
- Click the Remove button to disconnect Pikmin Bloom from your Google account.
- To reconnect your Google account, log into Pikmin Bloom as you normally would. Open Pikmin Bloom on your phone and log in using your Google account.