Troubleshooting
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I'm an adult, but I only see the Niantic Kids login method when trying to log in
The login methods displayed in our games are determined by your age. Niantic Kids is only available for children. Google, Facebook, or other...
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Approve or revoke my child’s permissions
Within the Niantic Kids Parent Portal, parents can enable and disable what personal information Niantic collects from your child.Visit the&n...
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Reset my password
Accessing the Niantic Kids Parent Portal doesn’t require a password.To access the parent portal and manage your child’s account, visit this ...
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Delete my account
You can delete your account and/or any of your child’s accounts within the Niantic Kids Parent Portal.To delete your PARENT Niantic Kids acc...
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What if I have more than one child using Niantic Kids?
You will be able to monitor the information stored for more than one child in the Niantic Kids Parent Portal. When a new child signs u...
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I'm an adult, can I create a Niantic Kids account?
Parents can create an account from the Niantic Kids Parent Portal website to manage their child's Niantic Kids account permissions...
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