When your payment method is rejected, The main reasons are as follows:

Credit card payment

  • You have exceeded the limit set by your credit card company
  • The card has expired
  • The credit card number or expiration date is incorrect
  • The ID or password is incorrect in the settings of the identity authentication service.
  • Other problems or maintenance on the part of the credit card company.

For more details, please contact the support site or contact number of the payment method provider.

Credit card payment

Credit card payments are usually indicated on the back of your card or on your payment statement.

For general questions about the Monster Hunter Now Web Store, please contact support using the icon in the lower right corner of the screen.