Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here.
To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues.
Last updated: February 11, 2021
Players are asked to use in-person Raid Pass instead of Remote Raid Pass when invited to a raid
Issue description: Occasionally, players are asked to use free daily Raid Pass or Premium Battle Pass instead of Remote Raid Pass when invited to a raid. They then are unable to participate in the raid with the error message "Walk closer to interact with this Gym."
Issue status: Investigating
“Giftable” search term returns incorrect results Issue description: The “giftable” search term in the Friends List shows Friends who do not currently have a Gift from you, instead of Friends you can currently send a Gift to. Issue status: Resolved
The Picnicker Medal is not updating correctly
Issue description: The count of the Picnicker Medal is not updating correctly, and sometimes updates after a long delay.
Issue status: Resolved
After being traded, tags applied by a Pokémon's previous Trainer cannot be removed
Issue description: After a Pokémon with tags is traded, the tags cannot be removed by the Pokémon's new Trainer and trying to do so may result in freezing the app.
Issue status: Resolved.
Visual bug: Obtained Candy XL sometimes does not show on UI after transferring several Pokémon at once
Issue description: Candy XL obtained when transferring several different types of Pokémon at once does not consistently show on the left-hand side of the UI. This is a visual bug, and Candy XL is still correctly applied to the Trainer's account.
Issue status: Resolved in update currently rolling out (0.199)
Mega Energy claimed through research rewards are not displayed properly (visual bug) Issue description: When collecting Mega Energy as a reward from a research task, the Mega Energy does not appear visually as a collected reward. This is a visual bug, and the Mega Energy is added correctly to the Trainer's account and displayed correctly when viewing Pokémon of the corresponding evolution line. Issue status: Investigating