Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here.
To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues.
Last updated: May 6, 2021
Trainers have recurring issues with Adventure Sync on iOS devices. Issue description: Trainers may experience issues enabling or disabling Adventure Sync, or may experience inaccurate distance tracking. Issue status: Investigating
Trainer receives an “ERROR_GIFT_DOES_NOT_EXIST” notification when attempting to open a gift from a Friend. Issue description: Sometimes when a Trainer selects a gift they’ve received from a Friend, the gift disappears and they are given a “ERROR_GIFT_DOES_NOT_EXIST” notification. The gift then disappears from their inventory and items are not received. Issue status: Investigating
Xerneas appears in its Active Mode outside of combat. Issue description: Xerneas appears in its Active Mode, rather than its Neutral Mode, outside of combat. Issue status: Resolved in upcoming release
Trainers who received an AR Mapping Field Research task on April 20, 2021 may be unable to access their Research View. Issue description: Trainers will see a blank Today View, Field Research View, and/or Special Research View after receiving an AR Mapping Field Research task on April 20, and also be unable to claim their rewards. Issue status: Resolved
Evolving a Buddy sometimes causes the game to crash and get stuck on the post-login warning.
Issue description: Sometimes Trainers evolve their Buddy, and find that their Buddy disappears. This can be resolved if the Trainer is able to add a Buddy from any of their existing Pokémon while the game is still responsive. However, if they are unable to do so, the game will eventually become unresponsive and lock the player into the “Do not trespass” or “Do not drive” warnings indefinitely.
Issue description: When a Trainer levels up, the number of Pokémon caught, raids won, and Pokéstops visited in the Previous Level’s Activity pop-up does not reflect the actual numbers from the previous level.
Issue status: Resolved in upcoming release (0.207)
In-app news displays the incorrect text. Issue description: The news within the app is not displaying correctly for Trainers. Issue status: Investigating