How to Contact Support
Get in Touch
How do I redeem a promo code on the Web Store?
Shop
Help with Sign-in Issues
Account & Sign-In
Linking an Additional Login Provider to your Account
Redeeming Offer Codes
Ads & Sponsorships
Joining Raids from your Friends List
Gyms & Raids
Updating your Pokémon GO login method
How to reset your Pokémon Trainer Club login information
More
Sharing Game Logs
AR Collaboration with Microsoft
Pokémon Trading Card Game Collaboration
Reporting a Bug
Dynamax & Gigantamax Known Issues
GO Battle League Known Issues
Registering for Live Events
Live Event Registration FAQ
What are Community Days?
Map View
How do I zoom and rotate?
How do I move my avatar?
Types of Research
Daily Bonuses
Why does my Field Research task have a “bonus” tag?
Finding & Catching Wild Pokémon
How do I find specific Pokémon?
Incubators & Hatching Pokémon Eggs
Buddy Adventure
What is a Poffin?
How do I get my buddy on the Map?
Adding Friends
Friend List & Friendship Levels
Sending & Receiving Gifts
What is Party Play?
Hosting a Party
Joining a Party
GO Battle League
Type Effectiveness in Battle
What are Combat Power (CP) and Hit Points (HP)?
[Video] Visiting Gyms
Battling at Gyms
Earning the Defender Bonus
Team GO Rocket Grunts
Team GO Rocket Leaders & Giovanni
Team GO Rocket Balloons
What is Mega Evolution?
Collecting Mega Energy
Joining Mega Raid Battles
What are Max Pokémon?
What are Power Spots and How Can I Find Them?
Collecting Max Particles and Dynamaxing or Gigantamaxing Pokémon
What are Routes?
How Do I Create a Route?
Route Requirements and Best Practices
What is Niantic Wayfarer?
How can I access Niantic Wayfarer?
Contributing to the Pokémon GO Map
Available Items & your Bag
What are Elite TMs?
How can I obtain Elite TMs?
Sponsored Gifts
How can my child access sponsored in-game locations?
How can I purchase items and PokéCoins?
Help with In-Game Shop Purchases
I can't see PokéCoins for sale in the Shop
How to find your Apple Relay Email
Reality Blending (Beta)
What is the Battery Saver setting?
How do I change my Pokémon GO app's language?
Niantic Player Guidelines
Keeping your Account Secure
Safety FAQs
Supported Devices
Troubleshooting Guide (Android)
Troubleshooting Guide (iOS)
Official Bluetooth Devices
Pokémon GO Plus + and Pokémon Sleep
Pairing and Connecting Pokémon GO to Official Devices
Terms of Service
Privacy Policy
Policies and Guidelines