We want our games to be a fun and safe experience for all players and for everyone out in the real world where the game is played. Following these guidelines will help ensure you and other players have a great experience. Note that violations can result in the permanent suspension of your account.
In short, treat others as you would like to be treated. Remember that certain interactions that seem harmless or fun to you may be perceived differently by bystanders or other players.
If you are around other players who are violating these guidelines, please remove yourself from the situation and don’t engage. Report the situation to us through the in-app support options or through our web-based help centers.
Below are some guidelines to keep in mind:
#1 - Treat others with respect
Unlike many other games, you may actually meet the people you play with in real life. It’s in everyone’s best interest to keep things courteous and fun for all. Respect other players and other people, both in the game and in the real world.
Here are a few principles of respect to keep in mind:
Never defame, abuse, harass, harm, stalk, or threaten another player.
Never violate the legal rights (including the rights of privacy and publicity) of others.
Never impersonate other players or Niantic staff.
Never take photos or videos of other players unless you have their explicit permission.
Never expose players’ identities without their consent (“dox”). This includes any information about another user’s identity, including their name, phone number, email address or physical address, even if a player discloses that info first.
#2 - Stay aware of your surroundings and adhere to the rules of the human world
Our games are designed to be played outdoors. As with any outdoor activity like hiking, biking, or playing sports in a park, we encourage everyone to exercise caution and play safely. Here are some additional considerations as you traverse the real world:
Remain aware of your environment and avoid going into any inappropriate or dangerous areas, or any area where you are not permitted to be. Do not trespass.
When walking, players should remain aware of hazards, including other pedestrians, traffic, and obstacles.
As with any mobile app, our games should not be operated while driving a vehicle.
For our games that allow children to play: parents should guide and supervise their children’s use of the product, including where to play and how to use a mobile phone app safely.
#3 - Avoid inappropriate content
We may review the content you create within our products, particularly if another player has flagged it, and we may remove it if we believe it’s inappropriate.
Inappropriate content may include:
sexual or pornographic content,
obscenities or derogatory content,
content that promotes illegal activity,
hate speech or content that promotes hatred against members of a protected group,
content posted with the intent to abuse or harass another player,
Each game has an intended age rating which you can find in the App Store or Google Play Store listing. Keep this age rating in mind when sharing content and use discretion when interacting with others.
#4 - No cheating
Don’t do it. Play fair. Our games are meant to be played on mobile devices and get you outside to have adventures in the real world. Don’t deny yourself or someone else of an authentic gameplay experience by cheating.
Unfortunately, methods of cheating are limited only by cheaters’ imaginations, and include the following:
using modified or unofficial software,
playing with multiple accounts (one account per player),
using tools or techniques to alter or falsify your location (“spoofing”),
intentionally exploiting a bug to gain reward,
abusing refund policy and mechanism,
buying or selling in-game currency or items on third-party platforms,
or any other activity that is in violation of Niantic’s Terms of Service, available here: https://nianticlabs.com/terms/
How we enforce the Terms of Service and these guidelines.
We will review reported or flagged player accounts and content and will determine whether or not they violate the Terms of Service and/or these guidelines. Accounts are penalized for violations of the Terms of Service and/or these guidelines. We may issue a warning, degrade your gameplay experience, suspend your account, or permanently terminate your account without warning.